Motorcycle-Crazy Shop
Frequently Asked Questions
For full details of our terms and conditions please go to the TERMS page. When ordering you are agreeing to the terms and conditions stated on the TERMS page, not the FAQ page.
Who is Motorbike-Crazy.com?
Motorbike-Crazy.com is a family run motorcycle web site and on-line motorcycle accessories shop. This is a web site for bikers by bikers.
We have been trading since April 2005.
The business is owed by Jayne and the web site is designed and maintained by Shaun Finch (Coyote-Design.co.uk)
Can I visit to see the goods?
No - we are on-line only
How long is the delivery time?
Please see the terms page for full details.
Most parts are dispatched within 2 working days of the order being placed. With the exception of;
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Suomy crash helmets - these are special order items and have to be bought in from the manufacture in Italy. Delivery is usually 10 - 14 days. Suomy close for August - so odres will take longer in August!
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Laser Exhausts - these are special order items and have to be bought in from the manufacture in Holland. Delivery is usually 10 - 20 working days.
If an item is out of stock and unlikely to be received by the customer within 28 days we offer a refund.
Do you stock everything in the shop?
NO - we have accounts with the UK's best motorcycle accessory suppliers, including; Motrax, BikeIT and B&C Express. Most goods are held in stock by the suppliers and delivered directly from them to the customers.
Is payment secure?
We only take payments via PayPal, which is a secure payment method.
Can I collect the goods?
No
Can I cancel an order?
Yes - but it may be subject to cancellation fees as detailed in the TERMS.
Can you send goods outside the UK?
YES - but there will be additional delivery charges. Please e-mail us BEFORE you order.
What happens if my clothes ordered do not fit?
As long as they are still "NEW" you can return them to us and we will send another size. This excludes crash helmets which can not be returned.
Any other questions?
Please Click HERE to E-mail Motorcycle-Crazy |
